Trust & Security

Built for trust, at every step.

Zipro connects people who may have never met with travellers crossing international borders. That only works when both sides feel confident. So we have built trust into the way Zipro works, from verification to payment to handover.

Global secure delivery with verified trust safeguards
Verified identity shield icon

Know who you're dealing with

Every traveller is identity-verified and may be asked to complete:

  • Government ID verification
  • Selfie verification
  • Travel ticket or PNR verification
  • Digital undertakings and declarations
Smartphone profile with passport verification

View details before agreeing to a transaction.

Parcel details document icon

Know what is being carried

Senders describe what is being sent. Travellers review and verify items before accepting.

Some items are not permitted, including currency, precious metals, and hazardous goods.

Open parcel showing permitted item categories

Review items not permitted on Zipro.

Secure payment card icon

Your payment stays protected

Payments are held securely through Zipro until delivery is complete.

Secure mobile payment with protected card details
No unnecessary route changes icon

No unnecessary detours

Travellers carry items along routes already planned. No special trips or detours required.

Traveller on an existing route through the airport

A clear process

  1. Verify step icon

    Verify

    Users and travel details are verified.

  2. Review step icon

    Review

    The traveller reviews the order before accepting it.

  3. Confirm step icon

    Confirm

    The item and relevant details are confirmed before travel.

  4. Carry step icon

    Carry

    The traveller carries the permitted item on their existing route.

  5. Handover step icon

    Handover

    The sender and traveller complete the agreed handover.

Trust is not a feature. It is the foundation.

Zipro is built to make international sending, shopping and carrying feel simple without taking trust for granted.

  • Send with confidence.
  • Shop across borders.
  • Travel with purpose.